Personalised, unforgettable experiences. Enhanced privileges and superb online capabilities. Invitations to exclusive events and priority booking. Our rewards and recognition programme gives you elite access to the Jumeirah lifestyle, wherever you are in the world.

A digitally advanced approach

With Jumeriah One, we’ve left behind the outdated loyalty systems of old and moved towards a more agile, tech-savvy solution. Our platform functions in real time, opening up a new world of experiences that are available to members at the touch of a button. Fancy a complimentary night on your next stay, or late check out? Perhaps you want to redeem or transfer your points to a family member, or purchase a special, limited-edition gift? The enhanced functionality of our new online platform offers greater self-service opportunities and allows us to ensure that every stay is fully personalised to members’ specific tastes and preferences. With the launch of our new app later this summer, all this and more will be at your fingertips with the use of your smart device.

 

New elite membership tier

Jumeirah One offers four membership tiers: Member, Silver, Gold and Platinum. While all tiers offer their own exceptional rewards, our elite Platinum tier has strict qualification criteria and brings in extraordinary experiences alongside a selection of special privileges. Gastronomes can go behind the scenes at our restaurants with a private ‘meet the chef’ dining experience, or enjoy a family break where the kids eat for free. Platinum members will also have access to coveted once-in-a-lifetime experiences, such as a Burj Al Arab photoshoot on the helipad, alongside priority booking and savings on hotel purchases such as spa treatments, dining and entrance to Wild Wadi Waterpark.

 

Sustainability in mind

Unlike many traditional loyalty programmes, our technological innovations mean we can maintain a sustainable approach and keep the digital experience at the forefront of our minds. Members are encouraged to make use of our responsive digital platform for all their needs, whether they want to create family accounts, redeem their points, manage their stay or make restaurant and spa bookings. Personalised e-cards are available to download and store on your smart device, while physical cards and packs are made from eco-friendly materials and are only provided for Platinum members.

 

The start of something special

While we’re immensely proud of all that Jumeirah One has to offer, really this is just the start of the journey. Over the coming months we will be increasing the range of rewards available to all membership tiers, and adding a number of exclusive new experiences and special events. The opportunity to enhance your stay will only increase as we dream up new ways to reward you with coveted private experiences you can’t find anywhere else. To truly live the Jumeirah lifestyle, all you need to do is join Jumeirah One.