Online Check In

Save time when you arrive with our Online Check-in service

JUMEIRAH STAY

Save time when you arrive with our Online Check-in service

An effortless arrival

Save time when you arrive with our speedy Online Check-in Service

Use your device to check in from home or on the go

Check-in early and start enjoying your stay sooner

Receive recommendations and offers we know you'll love

We'll keep your details safe for your future stays

Save time when you arrive! Begin your Online Check-in process by scanning the QR code below.

Once you have found your booking, you’ll be asked to complete our Online Check in Service.
Follow the simple step-by-step process( you’ll need your passport or ID document)
Once complete, you’ll be able to access your room using your device with your digital room.

Discover the App

YOUR QUESTIONS ANSWERED

How can we help you?

Which properties can I check into online?

How far in advance can I check in online?

Which documents will I need to check in online?

How long does online check-in take?

Is there an age restriction on your online check-in service?

Should I take a new selfie, or can I upload an existing photo?

Which payment options are accepted for the pre-authorised payment during the mobile check-in process?

Can I request a mobile key at the time of online check-in?

If I have checked in online, will I still need to approach the front desk on arrival?

What if I do not want to use the mobile check-in service?

How much time will I save by checking in online?

Does the mobile check-in solution comply with GDPR?

Will I be required to provide my Emirates ID card or passport every time I check in or does the system store it for future use?